Certified Salesforce & Marketing Cloud (SFMC) Engineering
Maximize your CRM investments with Ceptra Infotech's certified solutions architects. We build custom Apex & Lightning Web Components (LWC) for Salesforce Core, and architect enterprise-scale omnichannel lifecycle campaigns in Salesforce Marketing Cloud.
85+
Salesforce Deployments
100%
Certified Architects
50M+
SFMC Messages / Month
42%
Avg. Sales Cycle Reduction
Salesforce Core Implementation & Custom Engineering
Tailored architectures designed to automate workflows, eliminate manual friction, and provide 360-degree customer visibility.
Sales & Service Cloud
Lead qualification engines, opportunity pipelines, automated SLA case routing, omni-channel support hubs, and AI-driven sales scoring.
- Lead-to-Cash Automation
- Service Console Customization
- Omni-Channel Voice & Chat Deflection
Custom Apex & LWC Development
When out-of-the-box flows aren't enough: we write optimized Apex trigger frameworks, batch processing, and responsive Lightning Web Components.
- Governor Limit Compliant Code
- Modular Lightning Web Components (LWC)
- Complex Business Calculation Engines
Experience Cloud Portals
Branded self-service customer portals, partner relationship management (PRM), and vendor dashboards deeply connected into Salesforce CRM data.
- Custom Branded Client Portals
- Partner Deal Registration Workflows
- Knowledge Base & Community Forums
Salesforce Marketing Cloud (SFMC) Practice
Build dynamic 1-to-1 customer lifecycle communications. Ceptra Infotech architects end-to-end SFMC ecosystems that turn customer data into personalized, revenue-driving interactions.
⚡ Journey Builder & Multi-Channel Orchestration
Behavioral triggers that automatically send email, SMS (MobileConnect), push notifications, and advertising sync based on real-time customer actions.
✉ Email Studio & Dynamic AMPscript Templating
Modular responsive HTML email design systems, high-deliverability IP warming, AMPscript dynamic product recommendations, and real-time content blocks.
⚙ Automation Studio & Data Extensions
Complex SQL queries, secure FTP ETL pipelines, contact data modeling, contact deletion policies, and Marketing Cloud Connect sync with Sales/Service Cloud.
📊 Data Cloud (CDP) & Personalization
Unified customer profiles, real-time segment activation, web and mobile predictive personalization via Einstein AI.
Seamless Enterprise Integrations
Ceptra Infotech bridges Salesforce with your entire software ecosystem: ERPs, billing gateways, custom mobile apps, and data lakes.
Bi-directional real-time data sync
Order management & invoice integration
Automated recurring billing sync
Enterprise data warehouse connectivity